International Money Transfer | Send Money Abroad - HSBC UK (2024)

1. Log on to the HSBC UK Mobile Banking app
2. If you already have a Global Money Account, select 'Pay or transfer' and then 'Send money internationally' from the Global Money menu
3. Enter the payment details and follow the on-screen instructions
4. Review and confirm your payment

If you don't have a Global Money Account, you'll need to open one first. To do this, log on to the HSBC app and select the 'Global Money' option in the menu below your account list and follow the instructions to open the account.

1. Log on to online banking
2. Add your friends and family as payees if you haven't already
3. Select 'Pay and Transfer', then choose the account you want to make the payment from
4. Enter the payment details and follow the on-screen instructions
5. If you're sending money outside the UK for the first time, authorise the transaction using your Secure Key
6. Review and confirm your payment - once complete, you'll be able to make international payments to the same payee via the app

1. Log on to online banking
2. On your Secure Key, select the transaction tab
3. Enter the last 4 digits of the payee's account number or IBAN followed by the full payment amount unconverted, ignoring any letters or special characters and the decimal point
4. Generate your 6-digit transaction code using fingerprint or face ID, or your Digital Secure Key password
5. Select 'Continue' in online banking to complete your payment

1. Press and hold the green button to turn your Secure Key on, then enter your PIN
2. When 'HSBC' displays, press the yellow button
3. Enter the last 4 digits of the payee's account number or IBAN followed by the full payment amount unconverted, ignoring any letters or special characters and the decimal point
4. Press the yellow button to generate your 6-digit transaction code
5. Log on to online banking and enter the code, then select 'Continue' to complete your payment

• Photographic identification
• Beneficiary details
• Payment details

If you're sending money to the EEA² in euros or sterling, it should reach the account the next working day.

Sometimes, it may take longer if we need to make extra security checks to validate payments. For example, if you’re sending money to secure a property or for investment.

Payments outside the EEAcan take up to 4 working days. They may take longer, depending on the destination and if the payment falls on a bank holiday.

You can receive money in sterling or another currency (with the exception of Global Money Account, which can only currently receive sterling payments). If the money is in a different currency to the one your account is held in, we'll convert it using the most up-to-date exchange rate before crediting it to your account.

To help make sure you receive money as quickly as possible, the bank sending the payment to you will need your:

• Personal details
• Swift Code or BIC
• IBAN or account number

Finding your IBAN and BIC

Your International Bank Account Number (IBAN) and Bank Identifier Code (BIC) are your account number and sort code written in a standard format that can be used worldwide. They help us to process your international payments automatically.

Your IBAN and BIC are on your paper statements, but you can find them when you log on to online banking or mobile banking, then:

Mobile banking:

1. From the Accounts screen, select the account you want to view the IBAN and BIC for
2. Select 'View more' and then 'View statements'. You can then select any recent statement, where you IBAN and BIC will be

Online banking:

1. From the Accounts screen, select the account you want to view the IBAN and BIC for
2. Underneath the sort code and account number, select 'Show more detail' - your IBAN and BIC will be shown

Global Money:

1. Select your Global Money Account
2. Select 'Great British Pounds'
3. Select 'View More'
4. Select 'View account' details
5. Select 'Outside the UK' to view your IBAN or BIC in the app

If you have an HSBC Currency Account, you can find your IBAN and BIC by logging on to online banking and selecting 'Details’ from your Currency Account transactions.